Phone Number +1 (667) 777-3475
Your delivery charges will be calculated at checkout.
Payment methods are Visa, Mastercard, American Express and PayPal
SHIPPING RATES Standard $5 or Free Shipping on Orders Over $50+ 4-8 business days USPS Priority Mail Calculated at checkout 3-5 business days UPS Next Day Air Calculated at checkout 2 business days International Standard* Calculated at checkout 4-8 weeks International Express* Calculated at checkout 8-10 business days • Orders ship Monday through Friday excluding major holidays, most ship within one business day of purchase but please allow 3 days for processing. • Please allow an additional 7 business days of processing time for Solid Gold Chains. HOLIDAY SHIPPING DEADLINES Standard December 14 USPS Priority December 14 UPS Next Day Air December 16 ROUTE ORDER PROTECTION If your order is protected with Route your order is covered for: • Lost/Missing packages • Stolen packages • Items damaged in shipping (does not include issues related to defects) SUBMIT ROUTE CLAIM 2 DAY AND OVERNIGHT SHIPPING • Deadline is 8 AM PST • Can't be delivered on weekends • Can't be shipped to P.O. Boxes INTERNATIONAL SHIPPING • Free shipping promotions do not apply to international orders • International shipments may be subject to duties, taxes, handling, and/or other charges by the country of import. These fees are not included in the cost of your order and are not reimbursed by MVK Scarf. • Customs regulations in the U.S.A. require that we display the full product value on the package, even if the product was purchased at a discount). Please check with your country’s customs office to determine any additional costs before placing your order. *ALERT: USPS/Standard shipping is temporarily suspending international mail acceptance for some destinations. Please visit the USPS international status page for the latest updates. TERMS 1. Estimated times are provided by the mail carrier and are NOT guaranteed 2. Shipments to Alaska, Hawaii, the Virgin Islands, and Puerto Rico may require additional fees and shipping time 3. Lost Packages: MVK Scarf gives mail carriers the entire shipping time frame before taking further actions, at which point we are happy to open a claim with the carrier on your behalf +1 (667) 777-3475
PRIVACY POLICY MVK Scarf respects your privacy. Your e-mail address is totally secure. We do not sell or rent any of your individual information we collect (such as your e-mail address, name, and other information) to any third parties without your consent. We will only collect, store and use your personal information to customize the content, services, and advertising we deliver to you based on your preferences and interests. For questions concerning the privacy policy of MVK Scarf, please email us Security Policy We understand your concerns regarding Internet security. MVK Scarf encrypts all of your personal information including credit card number, name, and address so that it cannot be read as the information travels over the Internet. We have taken measures to maintain the highest level of security by implementing Shopify Certificate encryption. You should feel as comfortable using your credit card online as you do in a department store. Ordering Every order at MVK Scarf is secure. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) 128-bit encryption, the highest industry standard for commercial online payment systems, used by organizations such as the FBI. Recognizing a "Secure Area" The standard, unsecured URL address begins "http://". When you enter a secure area, the beginning of the URL address will change to "https://"; the "s" stands for secure. Most browsers in secure mode also display a blue line along the top of the browser window. Entering a "Secure Area" Your computer and our server begin to communicate in a secure area, sending data back and forth in an encrypted format. Browser encryption software is quite powerful and ensures the security of this data as it is transmitted to our server. To verify that you are in a secure area look for the padlock at the bottom right of your browser
Orders are processed, as soon as payments are validated, they are separated for delivery according to the option made by the customer.
Yes, you will receive an invoice for the order in your email informed at the time of purchase.